Frequently Asked Questions

Everything you need to know about our premium wall art and service.

What materials do you use for your prints?

We use archival-grade 230gsm matte paper and museum-quality canvases paired with fade-resistant pigment inks to ensure your artwork lasts for generations.

How long does shipping take?

Orders are typically processed within 2-3 business days. Standard shipping takes 5-7 business days, while express options are available at checkout for faster delivery.

Do you offer framing services?

Yes, we offer a selection of sustainably sourced solid wood frames in black, white, and natural oak finishes. All framed prints arrive ready to hang.

What is your return policy?

We offer a 30-day satisfaction guarantee. If your print arrives damaged or you are not completely happy with the quality, we will provide a replacement or a full refund.

Can I request a custom size?

While we offer a wide range of standard sizes, we can accommodate custom dimensions for specific projects. Please contact our support team with your requirements.

How are the prints packaged for shipping?

Unframed prints are rolled in protective acid-free tissue and shipped in heavy-duty reinforced tubes. Framed prints are secured with corner protectors and thick corrugated padding.